Cookie Policy
Last updated: March 19, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by:
- Remembering your preferences and settings
- Keeping you signed in to your account
- Understanding how you use our website
- Improving our products and services
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Shopping cart functionality
- Secure login and authentication
- Checkout process
- Security features
These cookies cannot be disabled as they are essential for the website to work.
Functional Cookies
These cookies remember your preferences and choices to provide enhanced features:
- Language preference
- Currency selection
- Recently viewed products
- Wishlist items
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Pages visited and time spent
- Products viewed and searched
- Traffic sources
- Error and performance monitoring
This information helps us improve our website and user experience. Data is collected anonymously and aggregated.
Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:
- Personalized product recommendations
- Targeted advertisements on other websites
- Social media integration
- Email marketing personalization
3. Third-Party Cookies
We may use third-party services that set their own cookies:
| Service | Purpose |
|---|---|
| Google Analytics | Website analytics and insights |
| Facebook Pixel | Advertising and conversion tracking |
| Fawaterak | Payment processing |
| Intercom/Tawk.to | Customer support chat |
4. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to:
- View cookies stored on your device
- Delete cookies individually or all at once
- Block cookies from specific websites
- Block all third-party cookies
- Set preferences for each website you visit
Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out
- Facebook: Facebook Ad Preferences
5. Cookie Retention
Different cookies are stored for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Stored for a set period (typically 30 days to 1 year)
- Authentication cookies: Valid for your login session or up to 30 days if you select "Remember Me"
6. Impact of Disabling Cookies
If you choose to disable cookies, some features may not work properly:
- Shopping cart may not remember your items
- You may need to log in more frequently
- Language and currency preferences may not be saved
- Product recommendations may be less relevant
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.
8. Contact Us
If you have questions about our use of cookies, please contact us at privacy@petmind.com.