Setting Up Your Cuboid

Everything you need to get started:

• Main base tray with built-in drainage
• Premium synthetic grass pad (40mm, feels like the real thing)
• Fluids holding bag — or collection tray if you got the Basic
• Screws and assembly tools (you will not need your own)
• Sprinkler system and water hose (Pro version only)
• Quick start guide (keep it handy)
• Training spray sample — this stuff works wonders

Before you start assembling, take a quick look at everything. If something looks damaged from shipping, snap a photo and WhatsApp us within 48 hours. We will send a replacement immediately — no back-and-forth.

If your model has legs, screw them into the bottom corners of the base tray. Hand-tight is enough — do not go full Hulk on it. Make sure all four are touching the ground evenly so it does not wobble.

Basic Model: Slide the collection tray into the slot underneath the base. It should click into place.

Pro Model: Connect the fluids bag to the drainage outlet at the bottom. Push it on firmly — you should feel it seat. No leaks, no stress.

Lay the synthetic grass pad on top of the base. It should fit perfectly within the edges with no overhang. Smooth it out so there are no wrinkles — your dog will notice, trust us.

Connect the water supply hose to the inlet on the side of the base. Attach the other end to your tap or a water container. Press the clean button once to test — all 14 sprinklers should fire up. If one is blocked, a quick rinse usually fixes it.

• Balcony or terrace — this is the most popular spot
• Bathroom corner — easy to rinse nearby
• Laundry area — usually has a drain and tile floor
• Near an entrance — convenient for quick access
• Any area with easy-to-clean flooring (tile is ideal)

• Pick one spot and stick to it — dogs get confused if you keep moving it
• Make sure your dog can reach it easily, even when you are not home
• Keep it away from food and water bowls — dogs do not like eating near their bathroom
• Choose somewhere with airflow so it dries quickly
• Dogs prefer a bit of privacy, just like us

• Let your dog sniff and walk on the Cuboid freely — no pressure
• Put a few treats on and around the grass to build positive associations
• Spray the included training scent on the grass — this signals "bathroom zone" to dogs
• Praise them for any interaction, even just stepping on it

• Take your dog to the Cuboid after meals, naps, and playtime
• Watch for signs they need to go — sniffing, circling, or heading to the door
• When they use it, celebrate like they just won a gold medal
• Accidents happen — never punish. Just clean up and try again

• Keep praising successful uses, but you can ease up on treats
• Stick to a routine — dogs thrive on consistency
• Most dogs get it fully within 1-2 weeks. Some take 3. All are fine.

Dog avoids the Cuboid:

• Place a piece of their used pee pad on the grass — the smell helps
• Try a more private or quieter location
• Use more training spray and patience

Dog misses the target:

• Make sure the Cuboid is big enough — larger dogs need the full size
• Some dogs need a ramp or lower edge at first
• Accuracy improves with time. Be patient.

• Pick up solid waste right away — do not let it sit
• Rinse the grass pad with water from a cup or hose
• Empty and rinse the collection tray daily
• Let the grass pad air dry before the next use

• Remove solid waste
• Press the clean button — the sprinklers run for about 2 minutes
• Water drains into the bag automatically
• Replace the fluids bag when it is about two-thirds full

• Remove the grass pad and wash it with mild soap and water
• Scrub the base tray with a brush
• Use a pet-safe disinfectant if needed
• Let everything dry completely before putting it back
• Check the grass pad for wear — flattening means it is time to think about a replacement

With normal use and regular cleaning, your grass pad should last 6-12 months. Replace it when:

• The grass looks flattened or worn down
• Odors stick around even after cleaning
• Drainage slows down or water pools on top

Replacement grass pads are always available in our shop.